Privacy Policy
Last Updated: April 2026
At Nefxa, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, AI cinematic engine, scriptwriter, and related services (collectively, the "Services").
1. Information We Collect
We collect information you provide directly to us, as well as data gathered automatically when you use our Services.
- Account Information: When you register, we collect your name, email address, and password.
- Billing Information: If you subscribe to a paid plan, our secure payment processors (e.g., Stripe) collect your payment details. We do not store full credit card numbers on our servers.
- User Content: We store the text prompts, script ideas, and workflow data you input into Nefxa to generate videos and thumbnails.
- Usage Data: We automatically log information about your interactions with our platform, including IP addresses, browser types, and generation history to optimize our engine.
2. How We Use Your Information
We use the data we collect for the following purposes:
- To provide, maintain, and improve the Nefxa Services.
- To process your transactions and manage your subscription.
- To personalize your experience, including learning your "Style DNA" for better script generation.
- To communicate with you regarding updates, security alerts, and technical support.
- To monitor usage trends and prevent fraudulent activity.
3. AI Processing and Data Usage
Nefxa utilizes advanced AI models to generate scripts, images, and cinematic video content. The prompts and data you input are processed by these engines. We strictly ensure that your private generation data is not used to train public foundational AI models without your explicit consent. Your channel's unique style data remains isolated to your account.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our platform (e.g., cloud hosting, payment processing, email delivery).
- Legal Requirements: If required by law, subpoena, or other legal processes, or to protect the rights, property, or safety of Nefxa, our users, or others.
- Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
5. Data Security
We implement industry-standard technical and organizational measures to protect your data from unauthorized access, loss, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Data Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data. You can manage your account information directly from your dashboard or contact our support team to request data deletion.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and hold certain information. You can instruct your browser to refuse all cookies, but some parts of the Services may not function properly if you do so.
8. Changes to this Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. You are advised to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at [email protected].